Order / Delivery info.

Postage is FREE on all UK orders.

How to shop with Softbots!
Softbots is about helping you choose and buy your Real Nappies as easy and stress free as possible, we have also made our on-line shop simple to use.

Placing your order.
Once you have decided which nappies you want to buy and added them to your shopping cart cart

click the 'Proceed to Checkout' button taking you to “ Softbots checkout” you will then be given two payment options,

- Paypal (within the paypal option you can pay by all major cards)
or
- you can choose to pay by cheque or Bacs,
Please make chqs payable to Puddleduck Lane Ltd
48 Stonewood
Bean
Kent
DA2 8BY

Bacs details are.
Alliance and Leicester
Sort code 72-00-04
Account Number 49331989

Use your name as Reference, then Email us to let us know you are paying by bacs. - info@softbots.co.uk

After completing your payment you will be sent a confirmation email.

It really is that safe and very simple.

Dispatch & Posting Prices

UK Orders
Postage is FREE for all UK orders However much you spend.

Non UK Orders
Sorry but due to reasons outside our control we no longer deliver outside of the United Kingdom.

Order Information

If an item is out of stock you will be informed by email. Although we try and keep good stock levels we can’t predict who will order what and when.

Dispatched by
Large Orders will be dispatched by Parcelforce 48hr Courier.

All other orders will be send by Royal mail 2nd class post.

- We always obtain a proof of postage for ALL items we send.

Packaging. recycle tag